Can I get a little REQUEST?

Have you ever wondered if a soapmaker could create a soap just for you?

Maybe you wanted a Pennsylvania-based soapmaker who would make Philadelphia bells for you. Maybe you had a novel ingredient you wanted to incorporate in a lip balm. Or you needed 300 heart-shaped soaps for a party. Or peppermint lotion wholesale to Iceland.

Perhaps you’re a soapmaker looking for new business?

Whether you have a request or are looking for a new opportunity, the Special Request section is here to help. With the launch of the new HSCG website last year, consumers gained a brand new way to communicate directly to Professional members.

 Help Wanted:  G O !

How it works for consumers:

On the Special Request page, enter your request and a few contact details. After you submit a special request, it is published to the members section of the website where professional members may view and respond to each request directly. Your email remains anonymous – members may reply to your request, but will not be able to view your contact information.

How it works for HSCG members:

Consumer special requests will appear in the Member section for members with professional handcrafter memberships. Hover over the Members column and navigate to Marketing Tools and Special Requests. You’ll see requests that have been submitted within the last thirty days. Each request will have the option to respond. Check out the video in this blog post for a tour of the Special Requests page.

Associate members, vendors, and private labelers will not see consumer requests. To see what type of membership you have, log in. The member home page will indicate if you have a Professional Membership in the “My Details” box on the right side of the page.

 

Help is on the way

There you have it – an easy, secure way to submit a request for anything your heart desires to our entire professional membership. And for professional members, easy access to customer requests and a hassle-free interface.

We hope you enjoy the new feature. Let us know if you have any questions on how to use it.

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