All sales are in US Dollars unless otherwise stated.
All sales are final.
We accept payment by VISA, MasterCard, Discover, Paypal, cash or check.
Credit card payments are processed through PayPal, but you do not have to
have or use a PayPal account to pay by credit card.
Payments by cash must be received before your order is processed
and your merchandise shipped or your membership processed.
Payments by check must be received and cleared through the bank
before your order is processed and your merchandise shipped or your membership processed.
Returned checks are subject to a $35.00 returned check fee.
For cash or check payments, if the price of an item purchased is based on a specific rate with a cut-off
date, the valid date for the order will be the date the cash is received or
the check CLEARS the bank. For example, if a Conference Registration is placed
on February 25th and checkout is completed at the Prime rate, if the cash is received
or the check cleared after February 28th (cut off date for the Prime rate), then
the Full rate is applicable and the additional charge will be due before the
Conference Registration is valid.
Memberships are non-refundable, but may be canceled at any time.
Insurance is non-refundable.
Merchandise purchased are processed within 2 business days and are
shipped via USPS Priority Mail or UPS. You will receive a notification
of shipment with your tracking number once the merchandise is shipped.
The HSCG is not responsible for packages lost or damaged during shipment.
We will, however, try to assist in getting the issue resolved with the
carrier. If a shipment doesn't arrive or arrives damaged, please let us
know. If the damage is evident, please take a picture and send that to
us with any other details.