The following are the most frequently asked questions about the HSCG Annual Conference.
Click any question to display the answer, or view all answers.
If you have a question that is not answered here,
contact the HSCG office by email at or
by phone at (518) 306-6934 or (toll free) (866)-900-7627.
I am registered for the conference but need to cancel, how do I do that?
You need to cancel in writing, either by email to firstname.lastname@example.org or by mail to: HSCG, 184 Edie Rd Ste A, Saratoga Springs, NY 12866. Depending on when you cancel, you may be eligible for portion of your registration fee as a refund. Here is the cancellation policy:
For fully paid registration fees, guest tickets or exhibitor tables canceled on or before November 30, 2018 the HSCG will issue a refund for 50% the conference registration fee paid. No refunds will be given for cancellations received after November 30, 2018. Cancellations must be made in writing either via email to email@example.com or by regular mail to HSCG, 178 Elm St, Saratoga Springs, NY 12866.
This cancellation policy will remain the same regardless of whether or not the conference has open spots, sells out or has a waiting list. If a Waiting List is created due to a sold out conference, the HSCG shall follow the Wait Lists Policy of June 30, 2009 (as revised October 7, 2013).
I want to register for the conference but I may need to cancel. What is the cancellation policy if I cannot attend?
The HSCG is a non-profit and the organization puts forth a significant investment and obligation to the venue to put on the conference. As such, there is a cancellation policy to protect the association, the membership and to be fair to all.
For fully paid registration fees, guest tickets or exhibitor tables canceled on or before November 30, 2018 the HSCG will issue a refund for 50% the conference registration fee paid. No refunds will be given for cancellations received after November 30, 2018. Cancellations must be made in writing either via email to firstname.lastname@example.org or by regular mail to HSCG, 184 Edie Rd Ste A, Saratoga Springs, NY 12866.
YES! But the HSCG Conference is paperless! You will be given access to all of the speaker session handouts (even the ones you don't attend), starting a few days before you leave for the conference. You will have the option to:
The materials will remain live for several months after the event to be sure you have had enough time to access the information.
You should bring the following the the HSCG Conference to get the most out of the event:
Most of all come rested! The HSCG Conference is a marathon, not a sprint! We make no apologies for packing the schedule with information, events, sessions, parties and more, so that you get your money's worth!
Does the registration fee for the HSCG Conference include a guest room?
No. Registration includes the following:
Registration DOES NOT include:
2019 US Conference!
Register for the 2019 US Conference
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The 2019 Sponsorship Brochure (.pdf file) is
available and has details about the available sponsorship and exhibitory opportunities. You may also email the
Conference Sponsorship Coordinator at for additional information.
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